Want to fight your case and win in consumer court India by yourself?
The Consumer Protection Act was notified in the 24th December 1986. It is a central government act that protect consumers related to issues related consumer products, establishment of consumer courts or counsels and other authorities. These consumer courts are established to settle disputes by consumers and companies.
An Act to provide for better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers’ disputes and for matters connected therewith.
The main things you should remember about making a complaint are that,
1. Register your complaint immediately before the warranty period is over or at the latest. That way we can get more chance of winning the case. 2. Follow the rules and regulations normally. 3. Understand the legal procedures of filing a complaint and other things related to the case. 4. Believe that you can do things yourself. 5. Ask others who had complained in the consumer court and get information needed. You can use forums and Facebook for getting information regarding the people.
How to fight your case and win?
Proper documentation – Bring the memo or invoice which you got when you bought the product.
Bring if there is any signed documents Note down the complaint number of the company which you have accessed to get customer care executives. Note that fighting your case is really time consuming but if you try you will get that satisfaction. Ask professional help from non-governmental organisations related to consumer complaints like consumerindia.org.